FAQ
Will I get my money back if I do not like the content?
Due to the nature of memberships and / or downloads no money will be reimbursed, nor can any files be exchanged. Further check if your system can play videos and your hardware/internetconection is correct. You are responsible that your order is correct before submitting it and initiating the payment transaction.
What is a collection?
Sometimes an update contains both images and video. These contents are gathered in a collection, so it may contain a mixture of both media types. In simple words a collection is 'one update'.
What will appear on my credit card statement when I pay per credit card?
You will find an entry named 'shopmaker.com' on your credit card bill.
How do I enable cookies in my browser?
Please follow the instructions at this How-To!
Can I order a DVD via mail?
No this is not possible!
I own a lot of videos or pictures. Can I open my own shop with you?
Of course you can do! Please go to the shopmaker.com contact us page and drop them an email!
